Privacy Policy

1. Who We Are

Socialize Me ("we," "our," or "us") is a digital marketing agency based in Whitchurch-Stouffville, Ontario, Canada. We provide website design, local SEO, and paid advertising services to businesses across Ontario. You can reach us at admin@socializeme.ca.

2. What Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, phone number, and business name when you fill out an inquiry form or contact us directly.
• Business information: details about your business, website URL, and marketing goals shared during onboarding or discovery calls.
• Communications: records of your correspondence with us via email, WhatsApp, or our contact forms.

We also collect certain information automatically when you visit our website:

• Usage data: pages visited, time spent on pages, referring URL, and browser/device type via Google Analytics (GA4).
• Cookies: analytics and preference cookies set by Google Analytics and, if live chat is enabled, Tawk.to. You may disable cookies in your browser settings at any time.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services.
• Send you service updates, invoices, and monthly performance reports.
• Improve our website and services based on aggregate usage analytics.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis (PIPEDA Compliance)

As a Canadian business, we are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect and use your personal information only with your knowledge and consent, or as otherwise permitted by law. By submitting an inquiry form or engaging our services, you consent to the collection and use of your information as described in this policy.

5. Third-Party Services

We use the following third-party tools that may process your data:

• Google Analytics (GA4): website analytics. Data is processed by Google LLC. See Google's Privacy Policy.
• Formspree: contact form processing. Submissions are transmitted to Formspree servers and forwarded to our email. See Formspree's Privacy Policy.
• Google Calendar: meeting scheduling. If you book a call via our Google Calendar booking link, your data is handled by Google LLC. See Google's Privacy Policy.
• Tawk.to: live chat. If you use our chat widget, your conversation is processed by Tawk.to Inc. See Tawk.to's Privacy Policy.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client business data is retained for a minimum of two years following the end of our engagement. You may request deletion of your data at any time by emailing us.

7. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent and request deletion of your data (subject to legal and contractual constraints).
• Lodge a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, contact us at admin@socializeme.ca. We will respond within 30 days.

8. Security

We implement commercially reasonable safeguards to protect your information, including HTTPS encryption on our website and access controls on our internal systems. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take every practical step to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date above. Continued use of our website or services after changes constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, please contact: