Legal

Terms of Service

Last updated: May 12, 2026

1. Acceptance of Terms

By engaging Socialize Me ("we," "us," "our") for any digital marketing services — including website design, local SEO, or paid advertising management — you ("Client") agree to be bound by these Terms of Service. If you do not agree, do not engage our services.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

2. Services

Socialize Me provides digital marketing services as outlined in the proposal or service agreement provided to the Client. The specific scope, deliverables, and timelines are defined in that agreement. We reserve the right to engage subcontractors to fulfill services, provided the quality standards remain consistent.

3. Payment Terms

  • All monthly retainers are billed in advance on the first of each month.
  • Invoices are due within 14 days of issuance. Overdue invoices are subject to a 1.5% monthly interest charge.
  • Paid advertising budgets (Google Ads, Meta Ads) are separate from management fees and are billed directly to the Client's ad account or invoiced in advance as agreed.
  • All prices are quoted in Canadian dollars (CAD) unless otherwise specified.

4. Term and Cancellation

Service agreements begin on the start date specified in your proposal. Monthly plans may be cancelled with 30 days' written notice sent to admin@socializeme.ca. You remain liable for fees due during the notice period.

Website hosting and maintenance services will be discontinued upon cancellation. We will provide a 14-day grace period to retrieve or migrate your content before decommissioning.

5. Client Obligations

To deliver results, we require the Client to:

  • Provide timely access to necessary accounts (Google Business Profile, Google Ads, Meta Business Manager, website credentials).
  • Respond to requests for content, feedback, or approvals within 5 business days.
  • Ensure all information, images, and copy provided to us are owned by the Client and do not infringe third-party rights.
  • Notify us of any changes to business operations, address, or phone number that may affect marketing materials.

6. Intellectual Property

Upon full payment of all outstanding invoices, the Client owns all custom creative assets (website designs, ad copy, graphics) produced specifically for their business. Socialize Me retains the right to display completed work in our portfolio and marketing materials unless the Client requests otherwise in writing.

Our proprietary frameworks, processes, templates, and tools remain the exclusive property of Socialize Me.

7. Results and Guarantees

Digital marketing results depend on many factors outside our control, including market competition, algorithm changes, and economic conditions. While we apply proven, data-driven strategies and report transparently on performance, Socialize Me does not guarantee specific rankings, lead volumes, or revenue outcomes. Past client results featured on our website are illustrative and not a guarantee of similar results.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Socialize Me's total liability to the Client for any claim arising under or related to these Terms shall not exceed the total fees paid by the Client in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.

9. Confidentiality

Both parties agree to keep confidential any proprietary business information shared during the engagement, including but not limited to business strategies, financial data, and customer lists. This obligation survives termination of the service agreement.

10. Dispute Resolution

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in the Province of Ontario in accordance with the Arbitration Act, 1991 (Ontario). The language of arbitration shall be English.

11. Changes to Terms

We reserve the right to update these Terms. We will notify active clients of material changes via email. Continued use of our services after notice constitutes acceptance of the revised Terms.

12. Contact

Socialize Me

Whitchurch-Stouffville, Ontario, Canada

admin@socializeme.ca